Shipping policy

DOMESTIC SHIPPING WITHIN THE UNITED STATES

Products will be shipped within 72 hours of purchase, Monday through Friday using the US Postal Service (USPS), the most affordable shipping option. 

We will ship to your PayPal address on file/receipt at the time of your order. 

You will receive a tracking number when your items ships. Once it leaves our hands, we have no control over whether the package is scanned into the USPS system, the speed at which it travels to its destination, the condition in which the package arrives, or whether the item has been lost or stolen while in transit.

Should your package arrived damaged or is lost by the carrier, a claim may be filed with the USPS. You may file a claim with the USPS immediately, and no later than 60 days after the mailing date.

If your item does not arrive at all, you may file a claim no sooner than 15 days after the ship date. Please note that the claim must be filed before 60 days. Visit usps.com for more information on how to file a claim.

INTERNATIONAL SHIPPING

Shipping prices vary based on country, and may be viewed at checkout based on your location. There is a $10 handling fee for ALL international orders. All international customers are responsible for paying any necessary duties, customs or fees after the package ships. It is the responsibility of the customer to follow the tracking number and correspond with the necessary shipping office for that information.

PREORDER POLICIES

Placing a Preorder means that you are reserving the item by paying for it up-front before we receive it from the manufacturer. We will state when we expect to receive the item in the listing, Please know that this is an estimate and is subject to change. The actual arrival date is out of our hands. We will ship the item as soon as possible once it arrives from the manufacturer. If there are significant delays or any missing items, we will notify you immediately via the email that you provide at checkout. Please make sure that you enter a valid email address with no typos, as this is our only way to contact you. 

All Preorder sales are final. If you order any in-stock items with a Preorder, all items will be shipped with the Preorder once that item arrives. If you would like in-stock items to be shipped separately, please place separate orders.